Do you offer a cleaning service for the bins? If you would like to report a missed collection please do this via our online form for a missed by on My Wealden or calling us on 01323 443322. Our collection work is scheduled carefully each week and we cannot return to collect missed bins, if they are reported late. If we have missed your collection, please report it to us by 5pm the following working day. How to arrange for a missed bin collection? Please see the Assisted Collection Service page or contact us using the details below for further information. Yes, we can provide assisted collections on request.

I will struggle to get the bin to the edge of my property, can you help? If you have communal rubbish and recycling bins, please look out for stickers on your bins and make sure you use the bins as shown. What happens if I live in a flat and use communal waste and recycling facilities? You can do this via our online form on My Wealden for a replacement bin or by calling us on 01323 443322. Please ensure that your bins are put out at the edge of your property by 7 am on the day of collection (collection times may vary). General Questions Where should I put my bins for collection? For more information about disposing of face coverings and other PPE, please visit GOV.uk. Nor must you drop them as litter – it’s a criminal offence. You must not put used face coverings of any kind or Personal Protective Equipment (PPE), such as gloves, into the recycling bin. If a face covering is not washable, is worn out or disposable, put it in the rubbish bin. How to dispose of face coverings and Personal Protective Equipment (PPE)? For more detailed information about the disposal of lateral flow device tests in other settings, visit GOV.uk. You must not put the lateral flow device tests into the recycling bin. If you’re doing a rapid lateral flow test yourself at home, put the test in the small waste bag provided with the kit and place it in the normal rubbish bin at home. Please note: Find out your collection days and download a calendar using our bin collection day search Coronavirus (COVID-19): disposing of waste How to dispose of home lateral flow device tests?

Download recycling bin with lid